My husband and I were thrown out of this place by its owner like a couple of criminals on September 27th. It was a hot sunny day and we spoke with some employees to see if we could bring our 9lbs daschund in with us because it’s too hot in the car and the parking lot has no shade available. We checked with 3 employees & the security guy and they all assessed the situation with logic using their critical thinking skills to determine that as long as we held her in our arms at all times and didn’t enter the restaurant that they didn’t see a problem with it. These are good employees, they should be given a raise.
Within minutes after beginning to shop the owner tracked us down and was incredibly rude and aggressive. Even when we tried to explain to her, she didn’t want to hear any of it. She told us she’ll show us out and escorted us to the front door, antagonizing us the whole way (she really seemed to want a fight).
It was rude, embarrassing, and completely unnecessary.
I’m a small business owner myself (a business that has welcomed dogs and their owners for 15 years without a single issue) and I have NEVER treated a customer this way. I treat shop lifters with more respect than we were shown from her that day.
She made an issue where there was no issue.
This place HAD been an MUST every time I’m in Edmonton since 2006. I’ll never go back.
